Friday, November 11, 2005
PeoplePC
I have just learned that the account we had with PeoplePC was not cancelled as I had requested over the phone four months ago, and charges, unbeknownst to us have been taken out of our account. When I spoke, rather heatedly with ten different people at PeoplePC, THEY came to the conclusion that I hadn't been RESPONSIBLE enough to get a confirmation number. However, if the guy that I had requested the cancellation from had cancelled my account instead of continuing it, I would have been given a confirmation number, now, wouldn't I? And since when do you need a confirmation number to cancel anything? They will not refund the money they have removed from the account without a confirmation number, which, if they can get away without giving it out, they will. At any rate, I am no longer advocating the use of a second rate company like this one (PeoplePC), which is VERY SLOW dial-up anyhow. I hated using it because whenever I was online, it knocked me off any number of times, to my great frustration. I could never finish anything once!
Any suggestions on how we can get the money they refuse to refund to us returned? Anyone?
Any suggestions on how we can get the money they refuse to refund to us returned? Anyone?
